Emergency Care

Find a Rep

Find a rep

Customer service

Contact our customer service support team for help with your order, shipping information, or for other non-technical questions. 

Customer service

Or call 1.800.327.0770, option 1
Monday – Friday 8 am to 8 pm EST

Technical support

We offer one of the largest and best-trained networks of technical service representatives in the industry. We’ll work with you to quickly assess any issues and find the best solution.

Technical Support

Call our team with questions about:

All devices and hardware

(8am – 8pm EST)

All software and connectivity
Solution Center for Data Solutions Support

(8am - 7pm EST)

Option 1: HeathEMS
Option 2: HomeSolutions
Option 3: LIFENET
Option 4: CODE-STAT
Option 5: LIFELINKcentral

Product documentation

Search product resources

service programs

Respond with confidence. Rely on service from Stryker.

Technical support plans for EMS teams and hospitals

With a ProCare service plan, you can focus on saving lives while helping to ensure the integrity of your Stryker devices.

ProCare service plans

AED support plans

With LIFELINKcentral from Stryker, you get a comprehensive AED implementation and management program custom-designed for the way your company works.


Data professional services

Quickly and easily put data solutions to work. Speed deployment and obtain insights more quickly so you can start improving and making the most of your healthcare software investment.

data professional services
Testimonial Image

“I’ve been in EMS for 27 years, and I can tell you that our representative is top-notch. He truly cares for the customer as much as he does the product he services.”