Ensure smooth interaction with other systems and processes

• Rely on a dedicated project manager, who works with you to understand your entire operation, configure interfaces, educate users and make your new solution a time-saving, trusted part of their work.
• For your ePCR, automate or streamline data interfaces with CAD, billing, and third-party agency systems, defibrillation devices, organizational recordkeeping and regulatory agencies.

Develop team confidence and competence faster

• Follow easy, step-by-step implementation processes and critical-path timelines.
• Take advantage of proven procedures and tools that can be tailored to your situation.
  
• Use our train-the-trainer approach to develop internal experts and provide comprehensive education to super-users, managers and anyone who enters data.
  
• Make the most of your investment with a well-planned, prompt and complete implementation by our experienced team using standard project management methodology.
  

Get help when and where you need

• Draw on various support options before, during and after you begin using your new solutions.
• Reduce workloads on internal technical resources and free them for more valuable use of their time.
  
• Choose from self-guided online training and support or custom onsite options that quickly deliver self-sufficient users.
  
• Rely on a specialized technical support team to address user questions or technical concerns to improve system optimization.