Emergency Care

Customer service

Contact our highly-trained service representatives for help with your order, shipping information, or for other non-technical questions.



Or call 1.800.327.0770, option 1
Monday – Friday 8 a.m. to 7 p.m. EST

Fax 1.800.329.7879

Technical support

We offer one of the largest networks of technical service representatives in the industry. We’ll work with you to quickly assess any issues and find the best solution.


Email technical support


or call with questions about:

All devices and

(8 a.m. – 7 p.m. EST)

All software and connectivity
Solution Center for Data Solutions Support

(8am - 7pm EST)

Option 1: HeathEMS
Option 2: HomeSolutions
Option 3: LIFENET
Option 4: CODE-STAT
Option 5: LIFELINKcentral


(9 a.m. – 7 p.m. EST)

service programs

Respond with confidence. Rely on service from Stryker.

ProCare service plans for EMS teams and hospitals

With a ProCare service plan, you can focus on saving lives while helping to ensure the integrity of your Stryker devices.

ProCare service plans

Asset management program

With LIFELINKcentral from Stryker, you get a comprehensive AED implementation and management program custom-designed for the way your company works.


GDR 3344496_A    07/2020