Emergency Care

Find a Rep

Find a rep

Product notices

LIFEPAK 15 Lock-up Condition

product image

Stryker has become aware that certain LIFEPAK 15 Monitor/Defibrillators were reported to experience a lock-up condition after a defibrillation shock was delivered. This condition is defined as a blank monitor display with LED lights on, indicating power to the device, but no response in the keypad and device functions.


Verification of impacted device(s) status

Please call Stryker Customer Support at 1-800-442-1142, option 7, 6:00 A.M. to 4:00 P.M. (Pacific), Monday – Friday to provide verification of the status of your device(s).

Infant/Child electrodes

product image

The artwork on the defibrillation electrodes, as manufactured by Cardinal Health, does not meet Physio-Control’s specifications, and shows incorrect electrode placement for an infant. There is no issue with the performance or function of the defibrillation electrodes; this is limited to incorrect artwork on the defibrillation electrodes within the packaging. The artwork on the electrode packaging shows the correct electrode placement for an infant.

LIFEPAK 20e defibrillator/monitor

product image

Physio-Control is aware that some devices have had power-related failures as customers prepared their device for initial deployment or during use within the first year of distribution. The symptoms of these failures may include unexpected power on and power off, device lock-up, or a failure to power on or off. 

LIFEPAK 1000 defibrillator

product image

Physio-Control is launching a voluntary field action for the LIFEPAK 1000 defibrillator. The company has received reports where customers have attempted to use their LIFEPAK 1000 defibrillator and the device has shut down unexpectedly due to an intermittent connection between the battery and device electrical contacts. The company has determined that this intermittent connection is a result of wear and subsequent oxidation formation between the battery and device electrical contacts. When this occurs, the defibrillator may not be able to deliver lifesaving therapy. The company is contacting customers and advising them to perform Required Customer Actions, including removing and reinstalling the battery from their device(s). The documents below provide detailed information on this Field Action.